Priced to pay for itself.
Three simple plans, paid monthly in advance. No contract: cancel any time and Elowen keeps answering until the end of the month you have paid for. Every plan starts with a free personalised demo.
Essentials
For practices that need cover when they're closed or busy.
- Out of hours, plus overflow when nobody answers
- 500 minutes a month
- Books, moves and cancels in the calendar you already use: Google, Outlook, Apple and more
- Emergency triage, urgent calls flagged to your team, and messages
- Morning summary email and text confirmations
- Text chat and voice chat on your website
Practice
Elowen as a full receptionist, day and night.
- Answers 24/7
- 1,000 minutes a month
- Books with a named dentist or fee earner in your calendar, or in Dentally or Clio, with no staff limit
- Urgent calls passed straight to your on-call phone
- Dashboard with every call's summary, transcript and recording
- Spam calls blocked and never counted
- Text chat and voice chat on your website
Practice + Avatar
Everything in Practice, plus Elowen face to face on your website.
- Everything in Practice
- Elowen face to face on your website as a talking avatar
- 1,000 phone minutes plus 300 avatar minutes a month
- One Elowen across phone and website
Minutes cover phone calls and voice chat on your website. Website text chat is included on every plan with no minute count, under fair use. Avatar minutes cover face-to-face conversations only. If your minutes and top-ups ever run out, calls go straight to your own practice number, so no caller is left unanswered, and you get an email the moment it happens. Dentally and Clio connections are in development; until they're ready, Elowen books through your existing calendar: Google, Microsoft 365 or Outlook, Exchange, Apple iCloud, Zoho or any CalDAV calendar.
What are missed calls costing you?
Put in your own numbers. The starting figures are only an example.
That's about 4.8 times the cost of the Practice plan.